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January 29, 2021

How communication tools can fuel burnout—and what to do about it

Juggling too many types of email, messaging, and project management tools can cause inefficiency and tech overload. Here’s how to rein in the chaos.

Think about the number of communication tools you use in a workday. In addition to checking email, you may be logging on to an instant messaging platform, as well as using a project management platform, content management system, or another collaboration platform. You probably are asking colleagues and clients whether they prefer phone calls or video chats. So it’s no wonder that when it comes to tracking down a document, or an exchange you had with your direct report last week, you find yourself searching your inbox, Slack DMs, and three different Google Docs.

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